How Much Are Service Charges For Concerts

Ticket Terms and FAQ

All artists, programs, dates, times and prices are subject to change without notice.

COVID-xix Liability Waiver

While we are taking measures to enhance the safety of our patrons, performers, and volunteers as part of our coronavirus (COVID-19) plan, there are even so risks presented past COVID-19. In an try to be transparent with our guests and to protect Copper Street Brass' ability to continue providing patrons with programming, we require all patrons to read and accept the COVID-19 Liability Waiver below:

By purchasing or reserving tickets and entering the concert venue, I agree to comply with all policies, guidelines, and preventive measures implemented past Copper Street Contumely and/or each independent venue designed to reduce the spread of COVID-19, besides as applicable federal, country, and local government rules, regulations, and recommendations, and I acknowledge:
Despite Copper Street Brass' efforts to enact wellness and safety measures, entering the concert venue withal may pose a gamble to my rubber and presents an increased risk of exposure to and infection with COVID-19.
I accept the risk of beingness exposed to, contracting, and/or spreading COVID-xix along with all consequences resulting from exposure or infection, including but not limited to physical injury, disease, temporary or permanent inability, death, and economical or financial loss. I empathize that this waiver means I surrender my right to bring any claims, including merely not limited to claims of negligence.
Access to Copper Street Brass concerts may be conditioned on a health screening process, including merely not limited to a temperature check and my certification that at the fourth dimension of entry I take not been diagnosed with, had close contact with someone who was diagnosed with, or exhibited known symptoms of, COVID-19 in the last 10 days.
I understand and concur that the law of the State Minnesota will apply to this contract.

COVID-19 Safety Protocols

Based on recommendations from the CDC, the State of Minnesota, and local medical professionals, Copper Street Brass asks that all patrons follow the protocols outlined beneath in an effort to reduce the spread of COVID-nineteen:

Any person who feels unwell, is experiencing any COVID-nineteen symptoms, or has tested positive or been in contact with someone who has tested positive in the past 14 days agrees not to attend a Copper Street concert. Delight call Copper Street Brass' box office at (763) 307-3452 or electronic mail function@copperstreetbrass.org to reschedule your tickets.
Masks must be worn at all times at all venues where Copper Street Brass performs. Copper Street Contumely'southward musicians volition be unmasked only while performing.
Concrete distancing is recommended whenever possible. A limited number of tickets will be put on sale for each venue to aid ensure social distancing.
Attendees understand the inherent risk of exposure to COVID-19 at whatsoever public event where people are present. All who attend a Copper Street Brass issue assume any adventure of exposure and liability in accord with the waiver above and concur to maintain all protocols as outlined by Copper Street Brass.
Everyone must follow the outlined health and safety protocols while attending a Copper Street Brass result. Copper Street Contumely reserves the right to require attendees who exercise not follow the COVID-nineteen protocols to leave immediately. Attendees who are disrespectful to other guests, staff, or volunteers may likewise exist asked to leave.

Children

In an effort to brand CSB performances as attainable every bit possible to anybody in the Twin Cities customs, peculiarly families and young people, CSB appear in 2019 that children ages 6–17 can attend whatsoever CSB concerts (excluding Brass on Tap) for gratis when accompanied by an adult! All children in omnipresence must have a ticket, and free tickets may be reserved on our website.

Students (ages 18+) must show a valid pupil ID at the ticket counter to buy discounted student tickets.

Accessibility

Copper Street Brass strives to make its performances and venue attainable to all patrons. When ordering tickets, please permit us know if you have special needs or require accessible seating. Contact us for whatsoever additional inquiries regarding accessibility and let us know how nosotros tin help!

Personal Electronics

Equally a courtesy to the performers and your beau concert attendees, we enquire that all cell phones, pagers and electronic devices be silenced prior to performances. Cameras and recording equipment are not allowed at any of our venues.

Concert Attire

Many first-time audition members have questions near what to wear to a CSB concert. You'll see a whole range of dress at our concerts — from jeans to formal attire — with most audience members falling somewhere in the eye. Some of our patrons like to clothes upward to match the "theme" of our shows (like a Halloween or 70'due south themed show) - and we dear that! Whatever you choose to wear, we want yous to be comfortable and enjoy the functioning!

Unable to utilize your tickets? Here'southward our Substitution Policy

Tickets may be exchanged to nourish a different concert up to 24 hours prior to the performance offset time. To substitution your ticket give us a call at (763) 307-3452 or electronic mail office@copperstreetbrass.org
Information technology is ok with us if you lot want to give your unused tickets to a friend, and you lot go bonus points if they've never attended a CSB concert earlier!
Changing dates, performances or seat locations may bear on ticket toll.
Tickets may not be exchanged between seasons. Unused tickets elapse in July.
Subscribers pay no additional commutation fees.
Tickets not purchased equally role of a subscription packet are subject to a per-ticket substitution fee of $2
If you lot tin't attend any of our other concerts, your tickets may be turned support to concert start time for a revenue enhancement-deductible contribution. Contribution amount does not include $2 per-ticket service fees. Contact our Box Office to inform us of your intention to plow dorsum your ticket to make a donation. Past performances, complimentary tickets and concerts not presented by CSB are restricted from exchanges and/or taxation credits.
Special events such as Brass on Tap cannot exist exchanged into.

Fees

Single tickets purchased online or via phone are subject to a quondam $2 service fee.
Subscriptions purchased online or via phone are discipline to a i-fourth dimension $6 service fee.
Subscription tickets will be sent via email at no boosted charge. A $1 fee applies to all subscription tickets distributed via volition call.

Why practise we charge service fees?

Our service fee covers the toll of selling tickets. These costs include, but are not express to:

Credit Card fees
Fees to license Patron Director (SalesForce) as our ticketing platform and "shopping cart" provider
Web Servers to host the ticketing provider and our website
Email service to deliver tickets electronically
Friendly CSB staff to sell, seat and process all orders

Refunds

All sales are final and nosotros regret that we cannot offer refunds. Special prices are non valid on previously purchased tickets or series packages.

Cancellations and Postponements

In the event of unsafe weather conditions or other events out of our control, performances may be postponed or cancelled. Postponements and cancellations volition be posted on the CSB website, social media pages (click for our Facebook page) and a bulletin will exist recorded on the Box Function voicemail at (763) 307-3452. If a counterfoil occurs, all ticket-holders volition be contacted via email with further information about their ticketing options during the post-obit week.

Box Office

Phone call us and go out a bulletin at: (763) 307-3452

Box Office Website: Click Here

By e-mail: part@copperstreetbrass.org

By Mail:
Copper Street Brass
511 Groveland Avenue
Minneapolis, MN 55403